Buying from USA & Canada
We are pleased to ship selected 120V / 60Hz items, directly to the US & Canada. These items are now covered by our 30-day home trial.
Import charges may be payable, depending on your location. You are responsible for any import charges. These are paid directly to the local courier, usually immediately prior to delivery of your order.
We use DHL and other couriers. Delivery time is typically within 7 working days from dispatch, subject to customs clearance. For orders above 10kg in weight, we will need to obtain an up to date shipping quote. Please contact us with your requirements.
Please note, we do not have repair / service workshops in North America. In the event that repair is required, items under warranty should be returned to our UK workshop. For items beyond warranty, we are happy to offer guidance to your own engineer.
Import charges may be payable, depending on your location. You are responsible for any import charges. These are paid directly to the local courier, usually immediately prior to delivery of your order.
We use DHL and other couriers. Delivery time is typically within 7 working days from dispatch, subject to customs clearance. For orders above 10kg in weight, we will need to obtain an up to date shipping quote. Please contact us with your requirements.
Please note, we do not have repair / service workshops in North America. In the event that repair is required, items under warranty should be returned to our UK workshop. For items beyond warranty, we are happy to offer guidance to your own engineer.